Full payment is required at purchase. The Great Escape Voucher is non-refundable.
Valid only for new bookings; cannot be applied to modify existing bookings unless within the eligible cancellation period.
If you don’t confirm a stay before the end of the travel period, the voucher will convert to a monetary credit, valid for three years from the purchase date.
Cancellations and date changes are allowed up to 14 days before arrival. Changes within 14 days, or a no-show, will forfeit the voucher. Specific cancellation policies apply to Great Escape Vouchers.
If travel is prevented due to lockdowns, natural disasters, or emergencies beyond our control, the voucher will convert to a credit valid for three years from the purchase date.
To redeem the $100 Bannisters Credit, eligible items must total at least $100 charged to your room. The credit is non-transferable, non-exchangeable for cash, and excludes spa products and retail items. Unused credits are non-refundable.
Rates are based on double occupancy; single occupancy rates are not available.
Available in Paperbark, Ocean Deck Lower, and Ocean Deck Upper rooms only.
Stay dates: May 1 - September 25, 2025. Blackout dates and limited room availability apply.
Vouchers are on sale from November 8, 2024 until sold out.
Midweek vouchers used for weekend stays (including Friday or Saturday) incur a $200 surcharge, subject to availability.
Room upgrades may be available for Great Escape Voucher bookings, subject to availability and additional fees.
Additional terms may apply. Contact our reservations team for full booking and cancellation policies at (02) 4919 3800 or portstephens@bannisters.com.au.
